PUAPOL007B
Manage persons in care or custody or in need of assistance

This unit covers the competency to process and provide for persons in police care or custody or to provide assistance pending the arrival of qualified personnel.

Application

The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.


Prerequisites

Nil


Elements and Performance Criteria

Elements and Performance Criteria

Element

Performance Criteria

1

Provide for the persons in care or custody

1.1

Persons in care or custody are provided for in accordance with jurisdictional laws, policy and procedures

1.2

Persons in care or custody are treated in a professional and ethical manner at all times

1.3

Documentation, as required under jurisdictional laws, policy and procedures, is complied with

1.4

Guidelines covering the special requirements of particular categories of persons are strictly adhered to

1.5

Security of persons in care or custody is maintained and organisational operational safety guidelines adhered to

1.6

Conditions of persons in care or custody are routinely monitored and recorded and remedial action taken where appropriate

2

Process persons in care or custody

2.1

Persons are processed in accordance with jurisdictional laws, policy and procedures

2.2

Cultural awareness, sensitivity and discretion is observed when processing persons in care or custody

2.3

Documentation, as required under organisational policy and procedures, is complied with

2.4

Person's legal rights are ensured

3

Escort/transport persons in care or custody

3.1

Persons are escorted in accordance with jurisdictional laws, policy and procedures

3.2

Any special circumstances of persons are made known to all escorting officers

3.3

Correct documentation is conveyed with persons

3.4

Persons are conveyed in a safe and secure manner and organisational operational safety guidelines are adhered to

4

Identify need for assistance

4.1

Initial assessment is made of extent and nature of assistance required

4.2

Initial assessment is communicated to appropriate personnel in accordance with the organisation's policies and procedures

5

Protect casualty and others from further harm

5.1

Safety and hygiene standards are maintained at all times according to organisational standards, and relevant legislation, regulations and guidelines

5.2

Hazards and risks are identified and appropriate action taken to prevent further injury

6

Provide assistance

6.1

A calm, caring and reassuring manner is adopted in interaction with the casualty and others at the scene throughout care

6.2

Casualty is made comfortable using available resources

6.3

Casualty and significant others are informed where possible of procedures which are to take place

6.4

Transport of the casualty is arranged with appropriate health care professional

6.5

Members of other emergency services are assisted in their tasks in accordance with organisational standards and individual level of responsibility and competency

6.6

Documentation is completed and processed in line with legislative, regulatory and organisational requirements

Required Skills

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

dealing with a range of unco-operative persons

observing, assessing and classifying human behaviour in terms of custodial risks

optimising the potential safety and security of persons in care or custody

securing and escorting persons

processing persons into/out of custodial care

identifying and arranging for the needs of specific categories of persons in care or custody

Required Knowledge

the laws, policies and procedures pertaining to providing for, processing and escorting persons in care or custody

'duty of care' responsibilities

ethnicity and cultural differences

categories of persons and their particular needs

police cell routines, procedures and security arrangements

issues/problems that can arise under police custodial care

support agencies/persons/groups and their contact points

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in the ability to ensure security and physical well-being of persons in care or custody

Consistency in performance

Evidence of competency will need to be gathered over time and from across a range of actual/simulated workplace situations involving different categories of persons

Context of and specific resources for assessment

Context of assessment

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Specific resources for assessment

No special requirements

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Persons in care or custody may include

Persons placed, either by police, themselves or some other agency, temporarily in police care, for example (lost children,

persons suffering dementia, victims of rape, domestic violence or other crimes)

those persons detained by police or voluntarily in police custody in connection with criminal activity or

some incident requiring further police investigation

persons being transported by police

The provision of care and/or custody could be at Police Stations/lockups

watch houses

court buildings

hospitals

in vehicles/planes in transit

Persons in care or custody are at all times to be provided with:

their full rights and entitlements applicable under Commonwealth and jurisdictional laws

a safe and secure environment during the full period of custodial care

provisions determined by the Aboriginal Deaths in Custody Report if applicable

Particular categories of persons include

aged persons

children

disabled persons

persons affected by drugs or alcohol

women

Aboriginal or Torres Strait Islander people

persons likely to cause injury to themselves and/or others

injured/ill persons

people from culturally and linguistically diverse backgrounds

physically or intellectually impaired people

military personnel, government, diplomatic personnel and other dignitaries

mentally ill/disordered

transgender

Some persons may require special arrangements, as per established guidelines, such as

isolation from others

more constant/closer supervision

the involvement of outside persons/agencies

access to specialised treatment

Security of persons relates to ensuring the personal safety, wellbeing and survival of

each person in custody or transit

the police officers and/or persons attending them

any other persons exercising lawful access to prisoners/persons in custody

the public in general through the prevention of escapes/breakouts

Security of persons could be maintained through

use of appropriate restraining devices

searching persons for weapons

drugs

potentially dangerous items/substances

correct identification and addressing of a person's special needs/circumstances

regular cell inspections

compliance with documented operational practices and procedures

Processing of persons may include

preparation of relevant documentation

searching persons for items/substances that are prohibited or could be used to effect injury or escape and the recording and storing of items confiscated

classification/categorisation of person(s) to be placed in custody

arranging, if needed, for appropriate support agency, medical, legal, family contact, arranging for interpreters, arranging for consular representatives

locating to cells or arranging transport to another location,

arranging for refreshments

personal needs if appropriate

Escorting officers may include

Officers from other policing organisations and/or agencies such as:

Correctional Services

Community/Child Support Services

Aboriginal Services, etc.

Escorting officers may be by means of may include

police vehicles (marked and unmarked)

aircraft (both police service and commercially operated flights)

correctional services vehicles

Details of incident obtained from

casualty

visual assessment of scene

others at scene

Maintaining personal safety may include

washing hands

using glove

Caring manner may include

personal introduction and identification consistent with other priorities

Hazards may include

bodily fluids

traffic

environmental hazards

downed wires

bystanders

Significant others may include

family

friends at scene

Appropriate action may include

protecting scene

isolating scene, eg. erecting barricade


Sectors


Employability Skills

The required outcomes described in this Unit of Competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this Unit of Competency is packaged, will assist in identifying Employability Skill requirements.